Complaint Procedures
General complaints or questions may be directed to the City Secretary,
210-661-3198.

Police related complaints are to be directed to the Police Department located in the 4130 Ackerman Road. For information, call (210) 661-8515. Written procedures must be followed and filed.

Online Request Form

To complete an Online Request Form on which you can ask questions, file a complaint, request information, request records, or simply provide comments,
CLICK HERE.